Citizens Financial Group Jobs

Job Information

Citizens Collection Recovery Commercial Sr Specialist in Johnston, Rhode Island

Description

Primary responsibilities include

  • Ensures compliance of policies and procedures provided by the SBA are strictly adhered to in accordance with the standard operating procedures. This includes, but is not limited to, facilitating the purchase of the guaranteed portion, preparing guarantee packages, preparing Wrap Up reports, ensuring site visits are performed timely, monitoring and oversight of the liquidation portfolio, input of data into ETRAN, and monthly and quarterly reporting requirements.

  • Review all SBA correspondence including all requests requiring additional information to provide guidance and assistance for effective resolution.

  • Process modifications, extensions, renewals - Review the loan modification forms for proper loan terms and conditions, management approvals and forward to the appropriate officer. Upon return, verifies all documentation and completes forms internally required by Commercial Loan Operations.

  • Financial Transactions (payments, invoices, overdrafts) – Process payments and invoices and send to the appropriate business line for posting.

  • Prepares overdraft reports for review and decision by the loan officer.

  • Reviews, analyzes, and determines acceptability of documents according to established standards. Requests the necessary supporting documentation to complete the loan process.

  • Participates in department projects.

  • Other duties as assigned.

Qualifications, Education, Certifications and/or Other Professional Credentials

  • Strong verbal and written communication

  • Ability to effectively interact with internal and external customers

  • Attention to detail and compile necessary information

  • Knowledge of banking systems

  • Proficient MS Office (Excel, Word, Access)

  • Effective time management skills

  • Ability to multi-task in a fast paced environment and prioritize your focus on most impactful

Hours & Work Schedule

  • Hours per Week: 40

  • Work Schedule: Monday-Friday

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

07/01/2024

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